Thank you for choosing Urno IT for your digital product needs. This Delivery Policy outlines how we deliver downloadable digital products to our valued customers. Please read this policy carefully to understand the terms and conditions surrounding the delivery of our digital products.
1. Order Confirmation
Upon successful completion of your purchase, you will receive an order confirmation via the email address provided during the checkout process. This email will contain details of your order, including the digital product(s) you have purchased and a unique order ID.
2. Instant Access
Our digital products are delivered instantly after the payment is confirmed. Upon completing your purchase, you will be provided with a link to download the digital product(s). Additionally, you can access your downloadable products through your account on our website.
3. Technical Problem
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded, and delivered to you.
4. Security and Privacy
We take the security and privacy of your personal information seriously. Your download links and order details are encrypted to ensure the confidentiality of your data.
By making a purchase from Urno IT, you agree to abide by the terms outlined in this Delivery Policy. If you have any questions or concerns, please contact our customer support team for further assistance.